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I don´t
understand Swedish. Please, guide me!
To
enter the shop; start at link "Skyltfönster" and then
move on.
Most of the pages on the website has a short, English translation. If
not; every item has a number, just mail us your questions. All prices
are in Swedish Krona. 100 SEK is approximately 14 US Dollars or 11 Euro.
The icon Bild means picture.
I live in another country. Can I order from you?
Yes, no problems. We have satisfied customers in UK, Norway, Japan,
Denmark, USA, Germany and Italy.
How do I make an order?
By email to; info@anna-antik.nu.
Direct at link "Köpinfo".
You get a confirmation by email from us. We use Swedish Mail and their
partners abroad for the transport.
How much is the transport-fee?
All transport costs are paid by you. The price vary depending on
country and weight. A fee in the region of 500 SEK per parcel is standard.
When you make an order you will get all info concerning the cost of
transport.
How do I arrange the payment?
Payment in advance for all orders abroad. Payment can be done trough
bank-transfer, international postal money transfer or by Western Union
International Money Transfer. Choose what is most convenient for you.
Sorry, no credit cards and no cash trough private mail.
How about customs-fees?
The regulations vary, but for moderate expensive, second hand-items
as ours are there seldom any customs. However, any possible custom-fees
are to be paid by you.
What do you mean with your classification 1 and 2?
All items we sell are in good condition. But some of them are worn
in one way or another. Those items are in classification 2. Items in
class 1 vary from perfect to very good.
Stamp
or no stamp under the teacup?
Normally we donīt take notice about stamp or no stamp under te/coffeecups
- if there are no visibile errors. A missing stamp points to that the
cup were originally sold directley from the fabric as a second-class
quality product. But for us, todays condition of the cup are whatīs
important - not the stamps. From our point of view a massfabricated
product is not a piece of art - it´s an item made for usage. And
after 30-50 years the originall, tough qualitycontroll has past its
purpose. A second-class quality product in shape as new is always better
then a first-class product with marks of usage. That´s our opinion.
And there is also the obvious possibility that stamps just are missing
at some first class cups. An other possibility is that the fabric for
a period of time only stamped the saucers, not the cups. This was for
example the fact at the Lidköpings Porslinsfabrik (ALP), a smaller
fabric owned by Rörstrands in the mid 1900:s.
However; if stamps are important for you - check with us first.
With handcrafted ceramics is of course the signs ands stamps absolutly
necessary. That is a whole different question.
What happens if anything is damaged during transport?
This is always our nightmare. But so far we have had almost no problems
at all with damage. We pack everything very carefully. However, if you
should receive anything damaged contact us immediately. This
kind of problems is our responsibility not yours. But you can
have to return the damaged item to us (we take the cost) or to take
contact with your local transporter. Therefore, keep the parcel and
envelope until everything is handled.
Can I regret the order, return the items and get my money back?
Yes, that can be done until two weeks after we ship the parcel.
But the transport is handled and paid by you. When we receive the parcel
in return, with all the items in the same shape as before, we transfer
the money back to you. But since this is expensive for you and troublesome
for us, please be sure of what you order.
Were do you find your lovely items?
We buy 95 percent of our items at local auctions here in the southwest
of Sweden. Some items are bought at antique fairs, some from private
homes or from other dealers.
Anna Antik & Design
Feb 2002
Sept 2005
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